Unit Lockout Policy

Residents: please take a moment to review the below Unit Lockout Procedures, which may come in handy should you find yourself locked out of your condo.

NEW PLAZA UNIT LOCKOUT PROCEDURES

Residents who are locked out of their apartments should do the following:
  1. If during normal business hours, call Thos D Walsh at 202.237.8488-- with the understanding that there is a $100 fee for lockout assistance.
  2. At the same time, the owner may also send an email to the Board at board@thenewplaza.com to see if any Board members, who have access to the basement lockbox where unit spare keys are kept, are around and available to assist.
  3. Should neither #1 or #2 result in timely assistance, the owner should call a locksmith.
Please note that it is not the responsibility of Board members to assist with lockout situations. Owners should not rely on assistance from Board members for lockouts, nor should owners expect Thos D Walsh to provide assistance outside of regular business hours. Renters should first
contact their landlords in lockout situations, but may also email the Board and contact TDW.

The "Lock Doctor" (202-232-6806) has changed several locks in our building and he has serviced the building from door. He is very familiar with New Plaza.



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